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1.15 photo issue

New postPosted: Fri Feb 12, 2010 7:21 am
by jonhedge1
sorry man, i know you been really working hard on this one.
when i use the "just...photo" app i get the big black square in the middle of the screen again. BUT, i can use the escape key and back out of it now... it seems to do everything correctly except actually take the picture (ie. white screen that says it's taking the picture, displaying (that's where the black box is)...and escaping.

jon
curve 8330 5.0 (released)

Re: 1.15 photo issue

New postPosted: Fri Feb 12, 2010 6:40 pm
by marwatk
Hi Jon,

If you assign to a conf key or popup does it work there?

-Marcus

Re: 1.15 photo issue

New postPosted: Sat Feb 13, 2010 11:33 pm
by jonhedge1
no, it doesn't.

Re: 1.15 photo issue

New postPosted: Sun Feb 14, 2010 1:36 pm
by marwatk
What carrier is your 8330 on? I'll see if I can get one...

-Marcus

Re: 1.15 photo issue

New postPosted: Mon Feb 15, 2010 8:17 am
by jonhedge1
it's on sprint.

Re: 1.15 photo issue

New postPosted: Wed Feb 17, 2010 6:50 pm
by marwatk
Hi Jon,

So I got a sprint 8330 and loaded 5.0.0.438 on it and wasn't able to duplicate the issue. Do you know which OS you're running and where you got it?

-Marcus

Re: 1.15 photo issue

New postPosted: Thu Feb 18, 2010 3:20 pm
by jonhedge1
i now have 1.18. and it still goes through all the motions and when it takes the picture, instead of displaying the picture it is just a black square. there is no new picture in my pictures album or anything.
i have 5.0.0.438. it was an official release on boost mobile. i downloaded (deleted vendor file...)did you find an official sprint 5.0?
maybe i have some settings wrong? is there something i can check to make sure it's set correctly?
thanks.
jon

Re: 1.15 photo issue

New postPosted: Thu Feb 18, 2010 9:35 pm
by marwatk
Hmm, I'm running that version as well on this one. Can you shoot me a copy of your logs after trying to take a picture?

-Marcus

Re: 1.15 photo issue

New postPosted: Fri Feb 19, 2010 7:27 pm
by jonhedge1
not sure i know exactly how to do that....

jon

Re: 1.15 photo issue

New postPosted: Fri Feb 19, 2010 10:18 pm
by marwatk
Sorry. On the main screen there's a 'View Logs' menu item. You can copy and paste that into here or an email to me (via the 'Help' app).

-marcus

Re: 1.15 photo issue

New postPosted: Sat Feb 20, 2010 7:52 pm
by jonhedge1
shot you an email with the logs.
thanks.
jon