Freezes on Exit

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Freezes on Exit

New postby nycdave on Fri Apr 23, 2010 10:07 am

Lately my PodTrapper has been freezing when I exit the app. It freezes at 90% while backing up settings to storage dir. My blackberry curve's OS is v4.5.0.186. Does anyone know how I can fix this?
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Re: Freezes on Exit

New postby marwatk on Mon Apr 26, 2010 8:38 am

Hmm,

If you leave it there for several minutes does it ever complete?

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Re: Freezes on Exit

New postby nycdave on Tue Apr 27, 2010 6:20 am

It never completes. The hour glass stays for a long time, I don't know how long exactly, but once its gone, I can click on exit now while its still stuck at 90%.
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Re: Freezes on Exit

New postby nycdave on Tue Apr 27, 2010 6:28 am

I tried deleting all of the PT_T_* files from the PodTrapper folder. That didn't work.
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Re: Freezes on Exit

New postby marwatk on Tue Apr 27, 2010 8:47 am

Can you look for PT_B_* file and tell me how big they are?

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Re: Freezes on Exit

New postby nycdave on Thu Apr 29, 2010 6:17 am

I have 3 PT_B_ files....

PT_B_2.5.0.dat 3,113 KB
PT_B_2.6.7.dat 3,381 KB
PT_B_2.6.7.tmp 64 KB

David F.
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Re: Freezes on Exit

New postby marwatk on Sat May 01, 2010 5:29 pm

Hmm. I'm not quite sure what's going on there. Is there any stack trace generated when it happens?

http://www.versatilemonkey.com/wiki/Cap ... tack_Trace

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Re: Freezes on Exit

New postby nycdave on Tue May 04, 2010 10:23 am

I don't know what stack trace is.

Is there a limit to the number of podcast subcriptions PodTrapper can manage? Ever since I've had this problem, the last few podcasts in the alphabetical list seem to be loaded twice. Its as if I just started to subscribe to them now and it has a list of all files to download, most of which I already have listened to and deleted. In some cases there are two of the same downloaded files.

Dave F.
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Re: Freezes on Exit

New postby marwatk on Thu May 06, 2010 9:04 am

Hmm, no, there shouldn't be a limit. Sometimes podcast publishers republish podcasts at a different URL, which would trick PodTrapper into thinking it's a new episode.

That link I posted should show you how to see if there's a stack trace after exiting, that's my only guess as to what may be going on for now. Alternatively, when you see it hang like that, you could grab the PT_B_2.6.7.tmp file from your SD card and email it to me. That's the file it's in the process of writing, so if I see where it stops it may give me an indication of where it's failing.

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Re: Freezes on Exit

New postby nycdave on Tue May 11, 2010 12:25 pm

OK. Its a memory problem. My phone is running out of memory and causing PodTrapper to crash. I have a 16 gig card and lots of apps. I'll clean up phone and see how it works. I'll also send you the event log.
Thanks
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Re: Freezes on Exit

New postby marwatk on Thu May 13, 2010 8:33 am

Yeah, definitely getting an Out of Memory exception, but what's interesting is that A) it's happening consistently at a single point, and B), the call that it's happening on is File.open(), which isn't really doing anything memory-wise, and it's crapping out in the internal function. Another user was seeing a similar issue and deleting the existing PT_B_* files from the SD card seemed to clear it up (though I can't explain why, probably some obscure OS bug somewhere).

Can you try that?

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Re: Freezes on Exit

New postby nycdave on Thu May 13, 2010 9:38 am

I deleted the PT_B_* files and exited PodTrapper. It froze at 90%. I rebooted my phone, started PodTrapper again and exited it again and it froze at 90% again.

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Re: Freezes on Exit

New postby marwatk on Fri May 14, 2010 8:22 am

:/ What does your 'File Free' show in your bb status?

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Re: Freezes on Exit

New postby nycdave on Fri May 14, 2010 2:51 pm

Hmmm... It said zero. I had removed a lot of PodTrapper podcasts yesterday but no apps. After I checked the File Free status of zero, I removed a lot of apps and a few other files (pics, music). I ended up with 19447666 on the File Free status. I started up PodTrapper and exited I had a temporary freeze up at 90%... It took as long as it normally does, but it did finally complete the process on its own. I didn't have hit EXIT NOW. To make sure I rebooted the phone, started PodTrapper up again. I checked the File Free status, it was 14683546 bytes. I did another exit test. There was a short delay at 90% but it did complete the process. I think the problem is solved. Thanks for your time and patience. You're app is the best. I recommend it to everyone I know with a BlackBerry.

Thanks,
David F.
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Re: Freezes on Exit

New postby marwatk on Tue May 18, 2010 8:35 am

Great! Let me know if you run into any other issues.

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