Download Fails / Stability Issues

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Download Fails / Stability Issues

New postby davis1862 on Tue Jan 13, 2009 7:23 am

When I first started using Podtrapper it worked perfectly. After upgrading a few times to newer versions, I'm now having issues that I can't seem to resolve. (I'm currently on v 1.5.11). I really want this product to work, but I'm getting very frustrated with it. I've got a few days left on my trial period and want to buy a solid, working version of this software. I'm hesitant to do so until my issues can be resolved. Anyone have any ideas or suggestions as to what might be the problem?

1. http://feeds.kexp.org/kexp/songoftheday

This feed used to work on previous versions, but no longer does. In fact, podtrapper doesn't seem to recognize it as a valid feed anymore as it doesn't even show episodes that are available for it.

Here is the download log for a recent attempt to update the podcast:

Attempting at Tue Jan 13 07:07:22 America/Chicago 2009
Wifi.wifi: Method Wifi not allowed in settings
Desktop.bbhttp: Out of coverage
bisdesktop.bbhttp.GPMDSNA01: Out of coverage Attempting with bisota.bbhttp.GPMDSNA01 Beginning download of http://feeds.kexp.org/kexp/songoftheday after 0 redirects and time 0 second have elapsed since the start of this attempt Full download, no previous parts Response code is 413: Request Entity Too Large Full download failed with a possible size issue, attempting to chunk with size 4500000 Beginning download of http://feeds.kexp.org/kexp/songoftheday after 1 redirects and time
2 second have elapsed since the start of this attempt Requesting 4500000 bytes to bypass size limits Full download with size limit, requesting bytes=0-4500000 Response code is 413: Request Entity Too Large Trying to chunk in sizes: 2250000 Beginning download of http://feeds.kexp.org/kexp/songoftheday after 2 redirects and time
6 second have elapsed since the start of this attempt Requesting 2250000 bytes to bypass size limits Full download with size limit, requesting bytes=0-2250000 Response code is 413: Request Entity Too Large Trying to chunk in sizes: 1125000 Beginning download of http://feeds.kexp.org/kexp/songoftheday after 3 redirects and time 10 second have elapsed since the start of this attempt Requesting 1125000 bytes to bypass size limits Full download with size limit, requesting bytes=0-1125000 Response code is 413: Request Entity Too Large Trying to chunk in sizes: 562500 Beginning download of http://feeds.kexp.org/kexp/songoftheday after 4 redirects and time
13 second have elapsed since the start of this attempt Requesting 562500 bytes to bypass size limits Full download with size limit, requesting bytes=0-562500 Response code is 413: Request Entity Too Large Trying to chunk in sizes: 281250 Beginning download of http://feeds.kexp.org/kexp/songoftheday after 5 redirects and time
17 second have elapsed since the start of this attempt Requesting 281250 bytes to bypass size limits Full download with size limit, requesting bytes=0-281250 Response code is 413: Request Entity Too Large Trying to chunk in sizes: 140625 Beginning download of http://feeds.kexp.org/kexp/songoftheday after 6 redirects and time 20 second have elapsed since the start of this attempt Requesting 140625 bytes to bypass size limits Full download with size limit, requesting bytes=0-140625 Response code is 413: Request Entity Too Large Trying to chunk in sizes: 70312 Beginning download of http://feeds.kexp.org/kexp/songoftheday after 7 redirects and time
22 second have elapsed since the start of this attempt Requesting 70312 bytes to bypass size limits Full download with size limit, requesting bytes=0-70312 Response code is 413: Request Entity Too Large Couldn't find size that MDS/BIS/TCP would allow to download Attempting with tcp.bbhttp Beginning download of http://feeds.kexp.org/kexp/songoftheday after 0 redirects and time
25 second have elapsed since the start of this attempt Full download, no previous parts Exception caught: java.io.IOException/Tunnel failed We were at step: 40 and read data step: 0 Read 0 bytes before failing

2. http://feeds.kexp.org/kexp/musicthatmatters

This feed seems to be recognized by podtrapper. The software shows there are 108 episodes not downloaded, but downloads fail. Recent download log:

0 second have elapsed since the start of this attempt Full download, no previous parts Response code is 403: Forbidden Invalid http response: 403 / Forbidden Exception caught: java.io.IOException/Invalid http response: 403 / Forbidden We were at step: 55 and read data step: 0 Read 0 bytes before failing Attempting with tcp.bbhttp Beginning download of http://feeds.kexp.org/~r/kexp/musicthat ... 75608e.mp3 after 0 redirects and time
1 second have elapsed since the start of this attempt Full download, no previous parts Exception caught: java.io.IOException/Tunnel failed We were at step: 40 and read data step: 0 Read 0 bytes before failing Attempting at Tue Jan 13 06:02:11 America/Chicago 2009
Wifi.wifi: Method Wifi not allowed in settings
Desktop.bbhttp: Out of coverage
bisdesktop.bbhttp.GPMDSNA01: Out of coverage Attempting with bisota.bbhttp.GPMDSNA01 Beginning download of http://feeds.kexp.org/~r/kexp/musicthat ... 75608e.mp3 after 0 redirects and time 0 second have elapsed since the start of this attempt Full download, no previous parts Response code is 403: Forbidden Invalid http response: 403 / Forbidden Exception caught: java.io.IOException/Invalid http response: 403 / Forbidden We were at step: 55 and read data step: 0 Read 0 bytes before failing Attempting with tcp.bbhttp Beginning download of http://feeds.kexp.org/~r/kexp/musicthat ... 75608e.mp3 after 0 redirects and time
1 second have elapsed since the start of this attempt Full download, no previous parts Exception caught: java.io.IOException/Tunnel failed We were at step: 40 and read data step: 0 Read 0 bytes before failing Attempting at Tue Jan 13 06:07:13 America/Chicago 2009
Wifi.wifi: Method Wifi not allowed in settings
Desktop.bbhttp: Out of coverage
bisdesktop.bbhttp.GPMDSNA01: Out of coverage Attempting with bisota.bbhttp.GPMDSNA01 Beginning download of http://feeds.kexp.org/~r/kexp/musicthat ... 75608e.mp3 after 0 redirects and time 0 second have elapsed since the start of this attempt Full download, no previous parts Response code is 403: Forbidden Invalid http response: 403 / Forbidden Exception caught: java.io.IOException/Invalid http response: 403 / Forbidden We were at step: 55 and read data step: 0 Read 0 bytes before failing Attempting with tcp.bbhttp Beginning download of http://feeds.kexp.org/~r/kexp/musicthat ... 75608e.mp3 after 0 redirects and time
1 second have elapsed since the start of this attempt Full download, no previous parts Exception caught: java.io.IOException/Tunnel failed We were at step: 40 and read data step: 0 Read 0 bytes before failing Attempting at Tue Jan 13 06:12:14 America/Chicago 2009
Wifi.wifi: Method Wifi not allowed in settings
Desktop.bbhttp: Out of coverage
bisdesktop.bbhttp.GPMDSNA01: Out of coverage Attempting with bisota.bbhttp.GPMDSNA01 Beginning download of http://feeds.kexp.org/~r/kexp/musicthat ... 75608e.mp3 after 0 redirects and time 0 second have elapsed since the start of this attempt Full download, no previous parts Response code is 403: Forbidden Invalid http response: 403 / Forbidden Exception caught: java.io.IOException/Invalid http response: 403 / Forbidden We were at step: 55 and read data step: 0 Read 0 bytes before failing Attempting with tcp.bbhttp Beginning download of http://feeds.kexp.org/~r/kexp/musicthat ... 75608e.mp3 after 0 redirects and time
2 second have elapsed since the start of this attempt Full download, no previous parts Exception caught: java.io.IOException/Tunnel failed We were at step: 40 and read data step: 0 Read 0 bytes before failing

3. http://leoville.tv.podcasts/kfi.xml

This is another podcast that used to work and download just fine. Lately, it fails on download attempts. Here is the download log from my most recent attempt to update the episodes.

0 second have elapsed since the start of this attempt Full download, no previous parts Response code is 403: Forbidden Invalid http response: 403 / Forbidden Exception caught: java.io.IOException/Invalid http response: 403 / Forbidden We were at step: 55 and read data step: 0 Read 0 bytes before failing Attempting with tcp.bbhttp Beginning download of http://podcast.dslextreme.com/kfi/TTG20090103-523.mp3 after 0 redirects and time
1 second have elapsed since the start of this attempt Full download, no previous parts Exception caught: java.io.IOException/Tunnel failed We were at step: 40 and read data step: 0 Read 0 bytes before failing Attempting at Tue Jan 13 07:02:08 America/Chicago 2009
Wifi.wifi: Method Wifi not allowed in settings
Desktop.bbhttp: Out of coverage
bisdesktop.bbhttp.GPMDSNA01: Out of coverage Attempting with bisota.bbhttp.GPMDSNA01 Beginning download of http://podcast.dslextreme.com/kfi/TTG20090103-523.mp3 after 0 redirects and time 0 second have elapsed since the start of this attempt Full download, no previous parts Response code is 403: Forbidden Invalid http response: 403 / Forbidden Exception caught: java.io.IOException/Invalid http response: 403 / Forbidden We were at step: 55 and read data step: 0 Read 0 bytes before failing Attempting with tcp.bbhttp Beginning download of http://podcast.dslextreme.com/kfi/TTG20090103-523.mp3 after 0 redirects and time
1 second have elapsed since the start of this attempt Full download, no previous parts Exception caught: java.io.IOException/Tunnel failed We were at step: 40 and read data step: 0 Read 0 bytes before failing Attempting at Tue Jan 13 07:07:09 America/Chicago 2009
Wifi.wifi: Method Wifi not allowed in settings
Desktop.bbhttp: Out of coverage
bisdesktop.bbhttp.GPMDSNA01: Out of coverage Attempting with bisota.bbhttp.GPMDSNA01 Beginning download of http://podcast.dslextreme.com/kfi/TTG20090103-523.mp3 after 0 redirects and time 0 second have elapsed since the start of this attempt Full download, no previous parts Response code is 403: Forbidden Invalid http response: 403 / Forbidden Exception caught: java.io.IOException/Invalid http response: 403 / Forbidden We were at step: 55 and read data step: 0 Read 0 bytes before failing Attempting with tcp.bbhttp Beginning download of http://podcast.dslextreme.com/kfi/TTG20090103-523.mp3 after 0 redirects and time
2 second have elapsed since the start of this attempt Full download, no previous parts Exception caught: java.io.IOException/Tunnel failed We were at step: 40 and read data step: 0 Read 0 bytes before failing Attempting at Tue Jan 13 07:12:09 America/Chicago 2009
Wifi.wifi: Method Wifi not allowed in settings
Desktop.bbhttp: Out of coverage
bisdesktop.bbhttp.GPMDSNA01: Out of coverage Attempting with bisota.bbhttp.GPMDSNA01 Beginning download of http://podcast.dslextreme.com/kfi/TTG20090103-523.mp3 after 0 redirects and time 0 second have elapsed since the start of this attempt Full download, no previous parts Response code is 403: Forbidden Invalid http response: 403 / Forbidden Exception caught: java.io.IOException/Invalid http response: 403 / Forbidden We were at step: 55 and read data step: 0 Read 0 bytes before failing Attempting with tcp.bbhttp Beginning download of http://podcast.dslextreme.com/kfi/TTG20090103-523.mp3 after 0 redirects and time
1 second have elapsed since the start of this attempt Full download, no previous parts Exception caught: java.io.IOException/Tunnel failed We were at step: 40 and read data step: 0 Read 0 bytes before failing

I'm also having stability issues with the software. When trying to email the logs to the developer directly from my blackberry, the program froze. When it finally appeared to be working again I couldn't get any menu functions to work and none of the podcast episodes would play. I had to do a battery pull to get it to work properly again. This has happened multiple times.
davis1862
 
Posts: 2
Joined: Mon Jan 12, 2009 10:36 am

Re: Download Fails / Stability Issues

New postby marwatk on Tue Jan 13, 2009 7:40 pm

Hi,

What happened on the first one is their RSS feed crossed the threshold of what can be downloaded in a single chunk over the air, but their server doesn't support sending it out in smaller chunks. Unfortunately there won't be much we can do about that one other than using wifi or the desktop downloader.

For the second one, the podcast server is responding that your client isn't authorized to download from it, a couple other users have started noticing behavior like that as well, that all of a sudden one day the servers start rejecting requests by podtrapper. It's something I've been meaning to look into, but I'm not sure I'll be able to come up with a solution (if there is one). I have a feeling it has to do with the multiple requests as it tries to determine optimal chunk size, that the server thinks PodTrapper is a spammer or something. Or maybe a UserAgent issue, but at this point I'm not sure. Ouch, now that I think about it, it could be RIM blocking it as well, that would be bad.

The third one falls under the same criteria as the second.

Unfortunately I don't have a better answer for you on these, but they may be out of my hands :( On the plus side, these are all issues that the desktop downloader won't have, so at least there's a way to make it work.

For the logging issue, I'll definitely check that out, I think I know what the problem is.

Let me know if I can help further,
-Marcus
Versatile Monkey
For more/quicker help make sure to check out the user manuals
marwatk
Lead (and only) Monkey
 
Posts: 2596
Joined: Sun Nov 02, 2008 9:20 pm

Re: Download Fails / Stability Issues

New postby davis1862 on Wed Jan 14, 2009 8:58 am

Marcus...thanks for the quick response to this. I was hoping to keep podtrapper completely non-dependent on my PC. You still have a good product though and I'll continue to use it.
davis1862
 
Posts: 2
Joined: Mon Jan 12, 2009 10:36 am

Re: Download Fails / Stability Issues

New postby marwatk on Wed Jan 14, 2009 6:24 pm

Yeah, I don't like using the desktop option either. I'm definitely going to keep looking into it, though, so hopefully I'll have a better answer at some point in the future.

For the xml thing, I may add a proxy feature where the xml feeds are proxied through versatilemonkey.com and compressed when sent to you, that should help with the feed issue, at least.

-Marcus
Versatile Monkey
For more/quicker help make sure to check out the user manuals
marwatk
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Posts: 2596
Joined: Sun Nov 02, 2008 9:20 pm

Re: Download Fails / Stability Issues

New postby mike240se on Mon Jan 26, 2009 8:52 pm

any news on this?

i could see RIM or the web server blocking the "chunked" connections thinking its a hack attempt or maxing out some kind of max number of connections per hour, etc/.


if i am on BES, and also use BIS. are my downloads for podtrapper going over BES or BIS-B?

also, is it not possible to make direct tcp connections?
mike240se
 
Posts: 33
Joined: Tue Dec 30, 2008 10:40 pm

Re: Download Fails / Stability Issues

New postby marwatk on Tue Jan 27, 2009 8:12 pm

Hi Mike,

Version 1.6.5+ added functionality for handling partial podcast feeds, so it's about half fixed at this point. There's still further I want to go with it, but it should be fixed for some. It's a work in progress, but getting closer.

-Marcus
Versatile Monkey
For more/quicker help make sure to check out the user manuals
marwatk
Lead (and only) Monkey
 
Posts: 2596
Joined: Sun Nov 02, 2008 9:20 pm


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