locator does not reference a valid media file

Go here if you're having an issue with Podtrapper.

locator does not reference a valid media file

New postby basicbill on Fri Sep 03, 2010 8:59 pm

Hi,
Using PT on a BB9700. Almost exclusively for audiobooks but occasionally for music.
I have listened to approx 10 books and now this error (see title) occurs.

I delete the audiobooks from my microSD card as soon as I am finished with them.

Now, listening to a new audiobook...after every chapter, the view of an old, deleted chapter appears and the error message pops up.

I have to manually click ok...backtrack to the file listing....click on the next available chapter and then click play.

It would be nice to get the continuous audiobook play going again.

How can I clean out the old chapter? I can't find it on explorer anywhere on the phone or SD card.

Anyone have this problem before?

tia
basicbill
 
Posts: 2
Joined: Fri Sep 03, 2010 8:52 pm

Re: locator does not reference a valid media file

New postby marwatk on Sat Sep 04, 2010 2:59 pm

Hmm, when you run into that error, can you try the 'Play in BBMP' menu item and see if the built in player is capable of playing it? If it is, it's likely a bug in PodTrapper somewhere, but if it can't, it's likely either not a format the BB can play, or it's a corrupted file.

Let me know...

-Marcus
Versatile Monkey
For more/quicker help make sure to check out the user manuals
marwatk
Lead (and only) Monkey
 
Posts: 2596
Joined: Sun Nov 02, 2008 9:20 pm

Re: locator does not reference a valid media file

New postby Guest on Sat Sep 04, 2010 10:37 pm

Thanks for getting back to me on this.
I don't know if I've explained the problem well enough.

I listen to audiobooks quite a bit on my 9700. Once I have finished the book, I delete all the files off the phone.

So, I am now listening to another audiobook but when a mp3 file finishes, Podtrapper errors out and shows me the final chapter file of the previous audiobook! I'm sure I deleted all files off the phone .... so it's no wonder the error is about a bad reference.

Is a re-installation a possibility? Would that clean out any bad data in the Podtrapper files?

tia.
Guest
 

Re: locator does not reference a valid media file

New postby Guest on Sun Sep 05, 2010 3:00 pm

Well, that did fix it! A simple re-installation. Now the audiobook progresses through the chapters with no errors....so far, after 3 chapters.
Cheers.
Guest
 

Re: locator does not reference a valid media file

New postby marwatk on Sun Sep 05, 2010 5:22 pm

Hmm, I'm definitely glad it worked, but re-installation is generally a red herring for a reboot. It can, in rare cases change something, but usually it's just the reboot that helped. At any rate I'd definitely be interested in seeing your logs if you run into it again...

-Marcus
Versatile Monkey
For more/quicker help make sure to check out the user manuals
marwatk
Lead (and only) Monkey
 
Posts: 2596
Joined: Sun Nov 02, 2008 9:20 pm

Re: locator does not reference a valid media file

New postby basicbill on Tue Sep 07, 2010 1:25 pm

How do I go about getting the logs?
basicbill
 
Posts: 2
Joined: Fri Sep 03, 2010 8:52 pm

Re: locator does not reference a valid media file

New postby marwatk on Thu Sep 09, 2010 8:47 am

Via the 'Email Developer' menu item.

-Marcus
Versatile Monkey
For more/quicker help make sure to check out the user manuals
marwatk
Lead (and only) Monkey
 
Posts: 2596
Joined: Sun Nov 02, 2008 9:20 pm


Return to Bugs and help

Who is online

Users browsing this forum: No registered users and 29 guests

cron