Backups not recognized

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Backups not recognized

New postby PJSnickers on Wed Sep 08, 2010 7:39 am

I got a replacement BlackBerry Bold and reinstalled Podtrapper but when I go to Settings/General Settings and select "Restore from Backup," I get an error message saying there are no existing backups to restore from. I re-downloaded all of my podcasts but Podtrapper does not recognize the individual podcast episodes that are on my media card. I downloaded a couple of new podcast episodes and made sure that my saved episodes are in the correct folder. I can see the files in the Podtrapper folder; they are all there and in the correct folder, just not being recognized.
PJSnickers
 
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Re: Backups not recognized

New postby marwatk on Thu Sep 09, 2010 8:44 am

Hi there,

Sounds like it's looking in a different folder. Can you go to your Settings -> Storage Settings screen inside PodTrapper and see what it lists as the storage folder? If that doesn't point to where the backup and media files are, can you switch it using the 'Change storage folder' menu item? (Hit the menu again when you're in there). Then it should see your backups and let you restore.

-Marcus
Versatile Monkey
For more/quicker help make sure to check out the user manuals
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