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Issue Playing M4A format

New postPosted: Tue May 03, 2011 12:05 pm
by wastrel
I am having an issue playing an m4a format podcast thorugh Podtrapper. When attempting to play a downloaded episode, a reset screen comes up, and the phone rebotts similar to a battery pull. I tried to updgrade to the latest beta, but the issue is still occuring. I would have just written it off as Podtrapper not supporting m4a, but it looks like the format is supposed to be supported.

This is not a big issue, as there is a seperate mp3 feed for this particular podcast, but just though I would bring it to your attention.

Podcast feed: http://www.gallifreyanembassy.org/podshock/podshock.xml
Podcast format: m4a
Podcast length: Approx 2 hours

Phone Specs:
Blackberry Tour 9630
BB OS v5.0.0.975
Podtrapper v3.0.20

Thanks for the excellent product! Also, congrats on the new addition to the family!

Re: Issue Playing M4A format

New postPosted: Tue May 03, 2011 1:27 pm
by MrFun
Ever since I updated to the latest beta I cant play some vidcast either, I cant remember when it started happening either .19 or .20, I was always able to play it, and it works when I play it through the native player, I've tried going back to latest official with no luck , see attached the errors that i am getting.

Re: Issue Playing M4A format

New postPosted: Wed May 04, 2011 5:01 pm
by marwatk
Hm, can you shoot me a copy of your logs on the video issue?

For the m4a issue, it's actually a bug in the OS on some devices. You should get it in the stock player as well. (They broke support for 'enhanced' podcasts in some devices). Unfortunately there's nothing I can do about that one :(

-marcus

Re: Issue Playing M4A format

New postPosted: Thu May 05, 2011 12:06 pm
by wastrel
marwatk wrote:Hm, can you shoot me a copy of your logs on the video issue?

For the m4a issue, it's actually a bug in the OS on some devices. You should get it in the stock player as well. (They broke support for 'enhanced' podcasts in some devices). Unfortunately there's nothing I can do about that one :(

-marcus


Gotcha. As I said, no biggie since a mp3 feed is available. Thanks for the response!