How do I purchase after trial expired?

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How do I purchase after trial expired?

New postby silentsport on Wed Mar 02, 2011 10:04 am

Only because I couldn't figure out how to purchase Podtrapper (I bought it for a previous BB) did I opt for the trial. Now that my trial has expired, how do I pay for it and restore in on my BB?

The on screen message says "visit versatilemonkey.com to register" and says I can enter my registratuion code. Well, I can neither find the registration button on the site nor do I know my registration code.

I would like to continue to use Podtrapper without having to download all my favorite podcasts again. Please provide instructions.
silentsport
 

Re: How do I purchase after trial expired?

New postby silentsport on Wed Mar 02, 2011 11:11 am

OK, I have my registration code now, but where do I enter it? I can't do it on my BB because it's stuck with the "trial expired" message. Can I do it here on the website or not?
silentsport
 

Re: How do I purchase after trial expired?

New postby marwatk on Wed Mar 02, 2011 5:26 pm

You can enter it on the Settings -> Registration Settings screen. Let me know if that doesn't work for you.

-marcus
Versatile Monkey
For more/quicker help make sure to check out the user manuals
marwatk
Lead (and only) Monkey
 
Posts: 2596
Joined: Sun Nov 02, 2008 9:20 pm

Re: How do I purchase after trial expired?

New postby silentsport on Wed Mar 02, 2011 6:44 pm

That won't work because, as I said, because my BB is stuck on the "trial expired" message. I can't get to Settings.
silentsport
 

Re: How do I purchase after trial expired?

New postby marwatk on Wed Mar 02, 2011 11:14 pm

Hmm. The trial expired thing should be just a popup that you can dismiss and then open the menu, but its possible I have a bug in there. What are you seeing?

-Marcus
Versatile Monkey
For more/quicker help make sure to check out the user manuals
marwatk
Lead (and only) Monkey
 
Posts: 2596
Joined: Sun Nov 02, 2008 9:20 pm

Re: How do I purchase after trial expired?

New postby silentsport on Thu Mar 03, 2011 7:37 am

When I click on the PodTrapper icon on my BB Curve I get the following message:

"I'm sorry, this version of PodTrapper has expired. Please visit http://versatilemonkey.com/ to register. You can enter your registration code on the Settings -> Registration Settings screen. Thanks!"

But clicking OK does nothing. I'm stuck with the message above.
silentsport
 

Re: How do I purchase after trial expired?

New postby marwatk on Thu Mar 03, 2011 12:44 pm

Hmm, sounds like I have a bug in there. Can you try grabbing the latest version and see if that helps?
http://ota.versatilemonkey.com/podtrapper/

It could also be that it's just popping up that box more than once. Can you click OK a few times and see if it goes away?

-Marcus
Versatile Monkey
For more/quicker help make sure to check out the user manuals
marwatk
Lead (and only) Monkey
 
Posts: 2596
Joined: Sun Nov 02, 2008 9:20 pm


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