When adding text to a criteria, on the Storm 2, the text does not show up, so you have to hope what you typed is spelled correctly. Once you press OK, it shows up in the Match Criteria. It's either a bug, or the text font is white in color and isn't showing up against the white background.
AutoReply>Match Criteria>Add Criteria
Storm 2 9550, v5.0.0.320 (Platform 4.2.0.124), Verizon