When I switched from my incredibly unreliable and unstable BlackBerry, to a Nexus S, I tried playing around with different media apps and found one I liked, but it required Podcasts to be synced from a desktop (or laptop, in reality). Lo and behold, the desktop version did not support podcasts (yet) on Mac OS X. So instead of waiting around, I visited the Market, and discovered my favorite BlackBerry podcasting client was available on Android!
Oh happy day! I know this app. I like the developer. I've only had to contact support twice, and both times it was above and beyond what I expected! The Market had good ratings (aside from a couple complaints about stuff that might not be worth complaining about anyway). I popped over to the Versatile Money website to check out the demo, and on a whim, ask if I could transfer my license from BlackBerry to Android. But then I paused. I knew that since my Nexus S was also replacing my aged and venerable iPod Touch, I would inevitably have to re-purchase some applications. Why should I feel entitled to a free extra copy of the app? But what the heck, I tried the License Transfer tool anyway. A quick trial later, and what did I find? I could indeed transfer my license to my Nexus S!
Honestly, something I didn't expect. I had thrown down my cash on this app, and the developer had managed to work out how, with his own DRM scheme, to make cross-platform licensing work, and work well. This wasn't just a sign of good customer support, or a developer that indeed loves his users: this was generosity.
And so, I thank you. Not just for a good product, but excellent support.
P.S. - I happen to be in the market for a to-do list, now that I can't use Things on my Android phone. HoneyDew (Premium) might be right up my alley, since I know what my money is supporting.