The application podtrapper has attempted...

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The application podtrapper has attempted...

New postby marwatk on Wed Nov 05, 2008 2:09 pm

If you get the error:

The application podtrapper has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy.

There are two possibilities:

If you are on a BES (Blackberry Enterprise Server, using Exchange or Lotus Notes), your IT policy has restricted the ability for Podtrapper to connect to the internet and your media card at the same time. Your BES administrator may be able to change this setting, though likely not. I'm currently working on a solution for downloading that can get around this limitation. You may also try upgrading your phone's OS.

If you are not on an enterprise server you may need to disable your firewall (Options->Security Options->Firewall, set Status to Disabled), or upgrade your phone's operating system to the latest version available.

Let me know if these solutions aren't helpful.

NOTE: For some reason this topic collects a lot of spam. Eventually I'll be moving to a new server and can block it, but for now, you can safely ignore everything below this post in this thread. -Marcus
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