Specific podcast will not download via OTA or Desktop

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Specific podcast will not download via OTA or Desktop

New postby WarER4X on Wed Dec 17, 2008 9:40 pm

Wouldn't you know it, I can't seem to get Podtrapper to download the one and only podcast that I like to listen to. :cry:
The address for this podcast is http://www.700wlw.com/podcast/mike_mcconnell.xml

Here are the download logs generated when attempting to interface with this podcast:
Download Manager Log:
Starting http://www.700wlw.com/podcast/mike_mcconnell.xml
Permanent failure after 1000448 bytes: null
Checking queue
Starting http://www.700wlw.com/podcast/mike_mcconnell.xml
Permanent failure after 1000448 bytes: null
Checking queue
Waiting for downloads


http://www.700wlw.com/podcast/mike_mcconnell.xml Log:
mdsdesktop.bbhttp: Out of coverage
bisdesktop.bbhttp: Out of coverage
Attempting with tcp.bbhttp
Beginning download of http://www.700wlw.com/podcast/mike_mcconnell.xml after 0 redirects
Full download, no previous parts
Response code is 200: OK
Server did not send range header, starting from 0 with size 1561584
Content too large
Exception caught: java.io.IOException/Content too large
We were at step: 130 and read data step: 90
Read 0 bytes before failing
wap2.bbhttp: Out of coverage
Attempting with bisota.bbhttp
Beginning download of http://www.700wlw.com/podcast/mike_mcconnell.xml after 0 redirects
Partial download, requesting range: bytes=1000448-


This podcast works fine through iTunes, so I know that it is functional.

I randomly chose another podcast produced by the same radio station:
http://www.700wlw.com/podcast/scott_sloan.xml
This podcast works flawlessly.

Anyone know what I can do to make the first one work? Perhaps the developer can take a look and determine why the second one works and the first one doesn't?

-SR-
WarER4X
 
Posts: 18
Joined: Tue Dec 16, 2008 10:37 am

Re: Specific podcast will not download via OTA or Desktop

New postby marwatk on Sun Dec 21, 2008 12:52 pm

:/ I looks like you're hitting a download size limit with your carrier.

Can you try it again, let it run for about 10 minutes and then send the logs to me?

Follow these steps to send the logs:
From the main screen, hit the menu and choose 'View Downloads'
From this screen, hit the menu and choose 'Send logs'
From this screen hit the menu and choose 'Send'

That'll give me a complete picture and I'll be able to tell you for sure what's causing the problem.

-Marcus
Versatile Monkey
For more/quicker help make sure to check out the user manuals
marwatk
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Re: Specific podcast will not download via OTA or Desktop

New postby WarER4X on Mon Dec 22, 2008 12:11 am

marwatk wrote::/ I looks like you're hitting a download size limit with your carrier.

Can you try it again, let it run for about 10 minutes and then send the logs to me?

Follow these steps to send the logs:
From the main screen, hit the menu and choose 'View Downloads'
From this screen, hit the menu and choose 'Send logs'
From this screen hit the menu and choose 'Send'

That'll give me a complete picture and I'll be able to tell you for sure what's causing the problem.

-Marcus


Done.

You will probably note from the logs that I have two podcasts in the Podtrapper list. There is the one I'm having trouble with (Mike McConnell Show) and the one that is working fine (Scott Sloan Show). Both podcasts are produced by the same radio station and both come in episodes that are ~17 MB each. The Scott Sloan episode will download via OTA (cellular network) or through the use of the Desktop network connection (with the Podtrapper portal running on the desktop, of course). The Mike McConnell will not download via OTA or the Desktop connection, which makes me wonder how it could be a carrier related problem.

As I stated before, file size shouldn't be the problem here because the files from both shows are the same size (both shows publish 3 episodes per day; each episode is 1 hour... before commercials are removed; they are each about 38 minutes without the commercials).

Thanks for looking into it. Hope you had a nice vacation!

-SR-

PS: If this can be resolved, I'll definitely be purchasing this product. It is quite nice!
WarER4X
 
Posts: 18
Joined: Tue Dec 16, 2008 10:37 am

Re: Specific podcast will not download via OTA or Desktop

New postby marwatk on Mon Dec 22, 2008 1:37 pm

Hi SR,

Thanks for the logs, it shows me that the RSS itself for that podcast is over 1mb (the current limit that podtrapper has internally for xml processing). It needs a limit so it doesn't inadvertently crash the device in certain situations, but I've raised it to 2mb, which should work for this podcast (by far the biggest I've seen, by an order of magnitude).

This'll go out in the next version. Let me know if you have issues with it.

-Marcus
Versatile Monkey
For more/quicker help make sure to check out the user manuals
marwatk
Lead (and only) Monkey
 
Posts: 2596
Joined: Sun Nov 02, 2008 9:20 pm

Re: Specific podcast will not download via OTA or Desktop

New postby WarER4X on Mon Dec 22, 2008 6:35 pm

The problem is most definitely fixed! Thanks for the quick response!

-SR-
WarER4X
 
Posts: 18
Joined: Tue Dec 16, 2008 10:37 am

Re: Specific podcast will not download via OTA or Desktop

New postby marwatk on Tue Dec 23, 2008 10:37 am

No problem, SR.

Let me know if you run into any more issues...

-Marcus
Versatile Monkey
For more/quicker help make sure to check out the user manuals
marwatk
Lead (and only) Monkey
 
Posts: 2596
Joined: Sun Nov 02, 2008 9:20 pm

Re: Specific podcast will not download via OTA or Desktop

New postby Alek on Tue Mar 13, 2012 6:08 am

I loaded via Desktop and a ton of third party apps (e.g.- DataVault), but encountered an error while trying to download podcasts. Two attempts were in vain. Thanks for your assistance here. Started solving the problem..
Alek
 
Posts: 1
Joined: Tue Mar 13, 2012 6:01 am


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