Desktop Downloading Available!

New Apps, versions, features, etc

Desktop Downloading Available!

New postby marwatk on Fri Nov 28, 2008 3:36 pm

With version 1.1.0 and higher it is now possible to do the downloading through your desktop regardless of carrier or device capabilities.

Simply install this application on your system: http://ota.versatilemonkey.com/Podtrapper%20Desktop%20Downloader%20Setup.exe

Once it's installed and running a small icon will sit in your system tray. When you connect your Blackberry via USB (and maybe bluetooth?) the application will detect your it, and PodTrapper will use your computer's network connection for downloading.

Keep in mind that this isn't necessary for anyone with a wifi device or whose provider allows for unlimited file size for over the air downloads.

Let me know what you think! (And if it doesn't work for anyone).

-Marcus
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Re: Desktop Downloading Available!

New postby skibota on Tue Dec 23, 2008 9:10 am

Hi

I'm getting the following error when tethered to pc.

Opening Channel: PodtrapperUSB
Invalid advise flags

Thanks for your help
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Re: Desktop Downloading Available!

New postby marwatk on Tue Dec 23, 2008 9:42 am

Hi skibota,

That generally means that Podtrapper isn't running on the device itself. Let me know if that's the case in your situation, if not we'll investigate what it could be.

-Marcus
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Re: Desktop Downloading Available!

New postby libuff on Fri Dec 26, 2008 9:34 pm

Mac Version?
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Re: Desktop Downloading Available!

New postby marwatk on Fri Dec 26, 2008 9:39 pm

libuff wrote:Mac Version?


Hi libuff,

Unfortunately no, I don't have the development environment to work on Macs, or would even know where to begin :)

I won't say it's never going to happen, but not likely any time soon... sorry :(

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Re: Desktop Downloading Available!

New postby MrSimmonsSr on Mon Jan 19, 2009 9:42 am

I just had to say well done for providing this option. I just moved from an 8820 to an 8310, hence losing my WiFi capabilities, and if this option works for me I'll be buying your podcast app shortly. Downloading the trial now to give is a shot.

Thanks! I'll provide feedback..

MrSimmonsSr
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Re: Desktop Downloading Available!

New postby MrSimmonsSr on Tue Jan 20, 2009 11:57 am

Marwatk, any chance you'll have support for encrypted media cards anytime soon? I can't try it out until it works with encrypted media cards since my company enforces encryption as a BES policy.. Darn!

Please let me know your thoughts..

Thanks for all your hard work on this app! It looks very nice!

MrSimmonsSr wrote:I just had to say well done for providing this option. I just moved from an 8820 to an 8310, hence losing my WiFi capabilities, and if this option works for me I'll be buying your podcast app shortly. Downloading the trial now to give is a shot.

Thanks! I'll provide feedback..

MrSimmonsSr
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Re: Desktop Downloading Available!

New postby MrSimmonsSr on Wed Jan 21, 2009 8:21 am

As an FYI to everyone, this app seems to be working great for me, regardless of the encryption policy on my device. I am using the Desktop Downloader and it is working great. Thanks, Marcus!

MrSimmonsSr wrote:Marwatk, any chance you'll have support for encrypted media cards anytime soon? I can't try it out until it works with encrypted media cards since my company enforces encryption as a BES policy.. Darn!
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Re: Desktop Downloading Available!

New postby marwatk on Wed Jan 21, 2009 5:18 pm

Hi MrSimmonsSr,

Thanks!

So it *does* work with encrypted media cards? I have on user who's been having a problem with that, but it's working for you?

-Marcus
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Re: Desktop Downloading Available!

New postby MrSimmonsSr on Thu Jan 22, 2009 4:51 am

Yes, it is working for me!
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Re: Desktop Downloading Available!

New postby Peter on Tue Jan 27, 2009 11:54 am

How do I know if the desktop application is working?

Thanks,
Peter
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Re: Desktop Downloading Available!

New postby marwatk on Tue Jan 27, 2009 7:18 pm

Um... Good point. You can't really, from the desktop, which I should probably fix.

You can on the bberry, though, by choosing 'View Downloads'. You can then choose 'View failed' or 'View succeeded' to see those sets.

Or, you can send your logs over (via Email Developer on 1.6.5+).

-Marcus
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Re: Desktop Downloading Available!

New postby Peter on Wed Jan 28, 2009 3:42 pm

I have a download package and I have been using the desktop app while I charge my phone. Is there any speed advantage to this? I assumed there would be, but I am not sure how to tell if a pod cast is being dled with the desktop app or the cell network.

Peter
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Re: Desktop Downloading Available!

New postby marwatk on Wed Jan 28, 2009 4:35 pm

Generally your desktop will be much faster than the cell network downloads. Unfortunately there's no way (other than seeing if the little arrows that indicate cell traffic are going) to see how PodTrapper is downloading, but I've added a todo to add some indication somewhere.

-Marcus
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Re: Desktop Downloading error

New postby Duffy on Mon Feb 02, 2009 3:00 pm

I am getting the following error when trying to run the Desktop Downloader:

Connection advice is unavailable
No such interface supported
Device count > 0
GUID: 4719D5F72B6DE6AE5E0AD22CFBDE9A2E1A8D0CA7
NetworkType: 7
BBPIN: 24a0c39d
MUX Version: 512
OS Type: 0
HubAddress: \DosDevices\HCD4\5
Power: 500
DeviceName: \\?\usb#vid_0fca&pid_8004&mi_00#6&1fb047d0&0&0000#{80375827-83b8-4a51-b39b-905fedd4f118}
Opening Channel: PodtrapperUSB
Client successfully connected
Sending error:
1kt
Returned if connection to the server failed.
Sending error:
 w
Function call out of order
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Re: Desktop Downloading Available!

New postby marwatk on Mon Feb 02, 2009 5:50 pm

Hi Duffy, I ran into that last week myself during some testing. It happens when the remote server is either down or not known (a timeout or dns error will cause it). There's a bug in the desktop download that doesn't allow it to recover after that happens, so it needs to be closed and restarted to start working again.

It's on my todo list, but I haven't had a chance to fix it yet.

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Re: Desktop Downloading Available!

New postby Brian on Wed Mar 04, 2009 7:17 pm

After I installed the PodTrapper desktop app and tried to connect to the blackberry, the app freezes on this:
Connection advice is unavailable
No such interface supported
Device count > 0
GUID: 4DBFC49069F602CBF4C2FEA7A951AD22A0EEE02A
NetworkType: 4
BBPIN: 31bf5406
VSerialVer: 256
MUX Version: 512
EVDO Modem Version: 256
ESN: 1281234208
HubAddress: \DosDevices\HCD4\7
Power: 500
DeviceName: \\?\USB#VID_0FCA&PID_8004&MI_00#6&222e7a09&0&0000#{80375827-83b8-4a51-b39b-905fedd4f118}
Opening Channel: PodtrapperUSB


Just sits there and gives no errors. Any ideas on what I may be doing wrong?

Thanks!
Brian.
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Re: Desktop Downloading Available!

New postby marwatk on Wed Mar 04, 2009 8:16 pm

Hi Brian,

That happens when the BB Device Manager gets out of whack. You may be able to fix it by exiting both PodTrapper (via Menu-Exit) and the desktop app and reopening both, but usually it requires a reboot of the PC. Sorry I don't have a better answer for you :(

-Marcus
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Re: Desktop Downloading Available!

New postby MrSimmonsSr on Thu Mar 05, 2009 12:50 pm

Actually, I've found it usually requires a reboot of the Blackberry, not the PC..

Just an FYI.
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Re: Desktop Downloading Available!

New postby JavaDevelop on Thu Apr 16, 2009 6:30 pm

I installed Desktop Downloader on my home PC. When DD runs, it just displays the message "Invalid Pointer" in the log. I don't get prompted for my password (like at work), and PT doesn't seen to recognize that DD is connected.

I do not have BB Desktop Manager installed on my home PC.

Any suggestions?
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Re: Desktop Downloading Available!

New postby marwatk on Thu Apr 16, 2009 9:06 pm

That's probably it. I didn't think to mention that before, but it requires the desktop manager (it's the only way to communicate with the BB over USB).

Thanks for bringing that up, I'll add it to the docs.

-Marcus
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Re: Desktop Downloading Available!

New postby starwatcher on Fri Apr 17, 2009 7:26 am

JavaDevelop wrote:I installed Desktop Downloader on my home PC. When DD runs, it just displays the message "Invalid Pointer" in the log. I don't get prompted for my password (like at work), and PT doesn't seen to recognize that DD is connected.

I do not have BB Desktop Manager installed on my home PC.

Any suggestions?



I am getting the same thing. "Invalide Pointer" over and over again.
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Re: Desktop Downloading Available!

New postby marwatk on Fri Apr 17, 2009 5:40 pm

starwatcher wrote:I am getting the same thing. "Invalide Pointer" over and over again.


Hi there, installing the BlackBerry Desktop Manager software should fix it. Definitely let me know if it doesn't.

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Re: Desktop Downloading Available!

New postby Liam on Tue Apr 21, 2009 3:33 pm

Any chance this supports going through an http proxy? They just implemented one at work and the desktop app stopped functioning then.

Thanks
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Re: Desktop Downloading Available!

New postby marwatk on Tue Apr 21, 2009 7:13 pm

Hi Liam,

No, it's on my todo list, but pretty low priority since it's actually a lot of work :(

-Marcus
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Re: Desktop Downloading Available!

New postby who?me on Fri Apr 24, 2009 7:30 am

Can you please add proxy username and pass prompt? Without this, there is no way to use this software.
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Re: Desktop Downloading Available!

New postby marwatk on Sun Apr 26, 2009 10:15 am

Hi who?me,

I've actually got that on my todo list, I'll see if I can add it in the next few weeks. What type of proxy do you have to use?

-Marcus
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Re: Desktop Downloading Available!

New postby tmg8r on Sat May 09, 2009 10:13 am

Hello. I just started evaluating PodTrapper and saw another thread mentioned something about disabling mass storage mode so I'm curious if the desktop downloader works fine with mass storage mode enabled. For my purposes I need it enabled.

Thanks,

Todd
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Re: Desktop Downloading Available!

New postby marwatk on Sat May 09, 2009 10:22 am

Hi Todd,

No, it can't. Though I have a way to do that in mind, it's probably going to be a while. Right now it needs mass storage mode disabled to be able to download via the desktop app.

You can set it to prompt, though, so that you can turn it on when necessary and leave it off when not (though it's not an optimal solution).

-Marcus
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Re: Desktop Downloading Available!

New postby Schnitty on Mon May 11, 2009 3:31 pm

hi markus. i saw you ask what kind of proxy earlier in this thread. i'm just on a straight http proxy, no user/password required. maybe you could implement that initially just to test that the basics are working, then add socks and passwords and whatnot. since that won't require me to wipe my device, i'm happy to test it for you. ;)
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Re: Desktop Downloading Available!

New postby marwatk on Wed May 13, 2009 6:45 pm

This weekend I'll be focused on PodTrapper itself, but I'll see if I can't add proxy support to the desktop app the weekend after.

-Marcus
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Re: Desktop Downloading Available!

New postby lswift84 on Mon May 25, 2009 7:20 pm

Hello,

I was wondering if anyone has tried the desktop app with Windows 7 x64? I can't get it to run, I have tried every 'compatibility mode' option available and when PT opens it just says "connection advice is unavailable (next line) invalid pointer" and it just continues saying "invalid pointer" after that. If I go back into my XP partition it works just fine.

Thanks in advance.
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Re: Desktop Downloading Available!

New postby marwatk on Tue May 26, 2009 7:27 pm

lswift84 wrote:I was wondering if anyone has tried the desktop app with Windows 7 x64? I can't get it to run, I have tried every 'compatibility mode' option available and when PT opens it just says "connection advice is unavailable (next line) invalid pointer" and it just continues saying "invalid pointer" after that. If I go back into my XP partition it works just fine.


Hi there,

I haven't tried any of the 64bit stuff, but my original development was done in Windows 7, so it shouldn't be an OS thing. (And afaik it works in Vista 64, so it shouldn't be a 64 bit thing). It could be the combination of both, though. Usually 'invalid pointer' happens when the desktop manager software isn't installed. Is that the case?

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Re: Desktop Downloading Available!

New postby lswift84 on Sat May 30, 2009 10:05 am

marwatk wrote:Hi there,

I haven't tried any of the 64bit stuff, but my original development was done in Windows 7, so it shouldn't be an OS thing. (And afaik it works in Vista 64, so it shouldn't be a 64 bit thing). It could be the combination of both, though. Usually 'invalid pointer' happens when the desktop manager software isn't installed. Is that the case?

-Marcus


Oh man how stupid of me, that was the problem! I installed DM and it seems to be working just fine. I had to set capability mode to vista and then it loaded up just fine. It seems to take about a minute hanging at "Client successfully connected" before it starts to update which is kind of odd. Thanks for helping my stupidity!
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Re: Desktop Downloading Available!

New postby ewrw4co on Mon Jun 01, 2009 7:56 pm

I first loaded and hooked up my Storm to one computer using PodTrapper Desktop Downloader v1.2, all working fine. But now I tried to hook up to another computer. This one has LAN line and faster. But all I get is:

Connection advice is unavailable
Invalid pointer
Invalid pointer
Invalid pointer


What can I do?
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Re: Desktop Downloading Available!

New postby marwatk on Mon Jun 01, 2009 8:23 pm

Hi ewrw4co,

Sounds like desktop manager isn't installed on that computer. Installing it should fix it.

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Re: Desktop Downloading Available!

New postby ewrw4co on Tue Jun 02, 2009 7:53 am

Everything works great.

Check is in the mail.
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Re: Desktop Downloading Available!

New postby tmg8r on Sat Jun 06, 2009 7:25 pm

I thought others might appreciate this tip. Normally I use mass storage mode so I can keep some files synced with my computer and I discovered a quick way to disable mass storage mode is to lock my Blackberry Storm before plugging in the USB cable.
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Re: Desktop Downloading Available!

New postby Tripper_ on Sat Jun 06, 2009 7:55 pm

tmg8r wrote:I thought others might appreciate this tip. Normally I use mass storage mode so I can keep some files synced with my computer and I discovered a quick way to disable mass storage mode is to lock my Blackberry Storm before plugging in the USB cable.



Thanks. Also works for the 8900.
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Re: Desktop Downloading Available!

New postby excorpus on Thu Jul 09, 2009 12:15 pm

I get the following error message

Requesting http://chkpt.zdnet.com/chkpt/1pcast.the ... 070809.mp3
Sending error:
12030
The connection with the server has been reset or terminated, or an incompatible SSL protocol was encountered. For example, WinHTTP 5.1 does not support SSL2 unless the client specifically enables it.
Error: java.io.EOFException / null
Requesting http://chkpt.zdnet.com/chkpt/1pcast.the ... 070909.mp3
Sending error:
12030
The connection with the server has been reset or terminated, or an incompatible SSL protocol was encountered. For example, WinHTTP 5.1 does not support SSL2 unless the client specifically enables it.
Error: java.io.EOFException / null
Requesting http://dl.pcgamer.com/pcgp_181_20090625.mp3
Sending error:
12030
The connection with the server has been reset or terminated, or an incompatible SSL protocol was encountered. For example, WinHTTP 5.1 does not support SSL2 unless the client specifically enables it.
Error: java.io.EOFException / null
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Re: Desktop Downloading Available!

New postby excorpus on Thu Jul 09, 2009 12:20 pm

Regarding the previous post. I have the download manager connected and mass storage off. I have successfully downloaded episodes from Engadget, however PC Gamer and the 404 podcasts are generating the following error:
Sending error: 12030
The connection with the server has been reset or terminated, or an incompatible SSL protocol was encountered. For example, WinHTTP 5.1 does not support SSL2 unless the client specifically enables it.
Error: java.io.EOFException / null
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Re: Desktop Downloading Available!

New postby marwatk on Thu Jul 09, 2009 6:23 pm

Hmm,

Do you have a proxy between you and the outside world by chance? Can you look in Internet Explorer's proxy settings and see if anything is filled out? Definitely let me know.

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Re: Desktop Downloading Available!

New postby excorpus on Mon Jul 13, 2009 10:02 am

Issue solved. Everything works at home. It seems that my work filters out mp3 files at our corporate firewall, which is why the m4a files from the Engadget podcast were allowed through.

Thanks,
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Re: Desktop Downloading Available!

New postby kaediil on Sat Jul 25, 2009 7:47 pm

On some particularly large podcasts ~40mb, the desktop downloader runs for a while then I get:Sending error: 12002 The request has timed out.

Then it goes on to the next podcast. I was watching and it was downloading just fine right before the failure.

-frank
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Re: Desktop Downloading Available!

New postby marwatk on Sun Jul 26, 2009 4:20 pm

Hi Frank,

Is it able to go back and finish downloading that podcast?

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Re: Desktop Downloading Available!

New postby kaediil on Sun Jul 26, 2009 7:26 pm

It tried multiple times - each time restarting from the beginning, and each time failing with the same error somewhere in the middle. Finally I disconnected it and it downloaded them fine (by restarting the download) over the cellular connection.

-frank
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Re: Desktop Downloading Available!

New postby marwatk on Mon Jul 27, 2009 6:33 pm

Hmm,

Is it only the one podcast that has the issue? And is it consistently the same one?

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Re: Desktop Downloading Available!

New postby kaediil on Mon Jul 27, 2009 7:49 pm

Yes, it appears to be this same one every time and I tried it again last night and same thing happened. So it is not a huge deal, but her eis the url if you want to try and debug it:

http://www.nytimes.com/services/xml/rss ... update.xml

-frank
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Re: Desktop Downloading Available!

New postby arkolbus on Tue Aug 11, 2009 1:56 pm

Has this problem been fixed since 2.1.4? Haven't been following the forum or the betas for a few weeks (got married, honeymoon, moved to a new place). I'll try the beta anyway, but I just want to note that I've been having the same issue with this feed (NYT: Science Times). Hasn't been an issue yet, since its only on recent episodes and I'm still way behind on my podcasts.
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Re: Desktop Downloading Available!

New postby marwatk on Tue Aug 11, 2009 6:35 pm

Well, now that we've got two people with the same problem on the same feed it's definitely worth checking out in detail (I hate diving in to the C++ code in the desktop app, heh).

I'll let you know what I find.

-Marcus

P.S. Congrats on getting married!
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